Replacement order in SO

 

First go through the return order and create a new return order.

Sales and marketing - common - return order - all return order 

Select the customer that you have to make the replacement order 

 

Select the item from the sales order or u can enter directly .

 

Go through the update line for registration.

 

Select the disposition code: due to the return order you have to select replace code:

Replace and scrap: Scrap the returned item & replace it with new item and credit the customer account.

Replace and credit: Replace the returned item with new item and credit the customer account.

 

 

Go through the return line and click the replacement item .

 

Create the replacement item and fill the quantity that is required.

 

Then as usual sales order process should be done. Two sales order will be created ,one is for return order and other one is for return sales order.

 

   

 

     

Two sales order will be created one is for return order and other sales order is the sales order that is for replacing the item.

 

Then click the sales order and continue the process that we make for sales order. Like sales order confirmation , packing slip and invoice process.